What can we help you with?
< All Topics
Print

What is in an Employer Report?

An Employer Report contains the following information:

  • Counts of ticket by status (e.g. open, closed, in progress)
  • Number of questions asked per time period (e.g. 200 questions per month)
  • Average ticket completion time (e.g. 24 hours)
  • Average time to first response (e.g. 1 hour)
  • Productivity Analysis (e.g. average number of time needed to close a ticket)
  • Potential Savings to the Employer / Company (based on average cost savings of Pharmacist intervention)

 

Table of Contents